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Cancellation Policy Tour Cancellation Policy We understand that unexpected changes may occur, and we strive to support our customers in adjusting or canceling their tour bookings. Our cancellation policy is designed to maximize customer benefits while ensuring fairness for our company and service partners. Below are the detailed terms of our cancellation policy: 1. Tour Cancellation Policy 1.1. Cancellation Before Departure Cancellation 30 days or more before departure: 100% refund...
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Partner and Agent Policy We warmly welcome partnerships with travel agencies, tour operators, and hotels in booking tours and obtaining information about our Ha Long, Ninh Binh, Sapa join-in tours, and Alova Cruises overnight services. To ensure convenience and efficiency in our collaboration, we provide the following contact information and cooperation procedures: 1. Contact Information for Booking and Information Inquiries Partners are requested to contact our hotline for booking or...
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Nestled in the northeastern corner of Vietnam, Ha Long Bay stands as one of the most iconic and mesmerizing destinations in the world. With thousands of limestone islands rising majestically from emerald waters, Ha Long Bay paints a picture of natural splendor and awe-inspiring beauty that captivates every visitor. 1 . Breathtaking Scenery Ha Long Bay’s allure lies in its over 1,600 limestone islands and islets, each sculpted by nature...
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